Privacy Policy

1. Data Protection at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that allows you to be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section „Information on the Controller“ in this privacy policy.

How do we capture your data?
Your data is collected, firstly, by you providing it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT systems, or with your consent, when you visit the website. This primarily concerns technical data (e.g. internet browser, operating system or time of day the page was accessed). This data is collected automatically as soon as you access this website.

What do we use your data for?
Some of the data is collected to ensure the flawless provision of the website. Other data may be used to analyse your user behaviour.

What are your rights regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time with future effect. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. In addition, you have the right to complain to the responsible supervisory authority.

You can contact us at any time with regard to this and other data protection queries.

2. Hosting
We host our website’s content with the following provider:

Hetzner
The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter referred to as Hetzner).

For details, please refer to Hetzner's privacy policy: https://www.hetzner.com/de/rechtliches/datenschutz.

The use of Hetzner is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable possible presentation of our website. Insofar as corresponding consent has been requested, the processing is exclusively based on Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Order processing
We have concluded a contract for order processing (AVV) with the aforementioned supplier. This is a contract required by data protection law, which ensures that they process the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this happens.

We would like to point out that data transfer on the internet (e.g. in email communication) may have security vulnerabilities. Complete protection of data against third-party access is not possible.

Notice of responsible body
The controller responsible for data processing on this website is:

MITAN Mineralöl GmbH
Wolbecker Windmill 15a
48167 Münster, Germany

Telephone: (0 54 62) 74 70 50
E-Mail: info(a)mitan-oil.de

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage duration
Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for erasure or withdraw consent for data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g., tax or trade law retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General information on the legal basis for data processing on this website
If you have consented to data processing, we will process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, provided that special categories of data are processed in accordance with Art. 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing will also be carried out on the basis of Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or to access to information on your terminal device (e.g. via device fingerprinting), data processing will additionally be carried out on the basis of § 25 (1) TTDSG. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for pre-contractual measures, we will process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we will process your data if it is necessary for the fulfilment of a legal obligation on the basis of Art. 6 (1) lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interests in accordance with Art. 6 (1) lit. f GDPR. The respective legal bases applicable in each individual case are informed about in the following paragraphs of this data protection declaration.

Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent already given at any time. The legality of data processing carried out up to the revocation shall remain unaffected by the revocation.

Right to object to data processing in special cases, and to direct marketing (Art. 21 GDPR)
Where the processing of personal data is based on Article 6(1)(e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. You can find the relevant legal basis on which processing is based in this privacy statement. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Article 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right of complaint to the responsible supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Information, deletion and correction
You have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and if applicable, a right to correction or deletion of this data, within the scope of the applicable legal provisions. You can contact us at any time for this and for further questions on the subject of personal data.

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we will generally require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it for the establishment, exercise or defence of legal claims, you have the right to require us to restrict the processing of your personal data instead of erasure.
If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, that data may, apart from storage, only be processed with your consent, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the European Union or of a Member State.

SSL or TLS encryption
For security reasons and to protect the transmission of sensitive content, such as orders or enquiries you send to us as the site operator, this page uses SSL or TLS encryption. You can tell if a connection is encrypted by the fact that the browser's address bar changes from „http://“ to „https://“ and by the padlock icon in your browser bar.

If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Objection to advertising emails
The use of contact details published within the imprint for the purpose of sending unsolicited advertising and information material is hereby objected to. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as via spam emails.

4. Data collection on this website
Cookies
Our websites use so-called „cookies“. Cookies are small data packets and do not cause any damage to your terminal device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or automatic deletion by your web browser occurs.

Cookies from third parties may also be stored on your device when you visit our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping basket function or the display of videos). Other cookies are used to analyse user behaviour or to display advertising.

Cookies that are necessary for the electronic communication process, for the provision of certain functions desired by you (e.g. for the shopping cart function), or for optimising the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) lit. f GDPR, unless a different legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimised provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG); the consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

To the extent that third-party cookies or cookies for analytical purposes are used, we will inform you about this separately within the scope of this privacy policy and, if necessary, request your consent.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Server request time
IP address
No merging of this data with other data sources will take place.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of its website – to this end, server log files must be collected.

Contact Form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide therein, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, provided your enquiry relates to the fulfilment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) provided this has been requested; consent can be withdrawn at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory legal provisions – particularly retention periods – remain unaffected.

Enquiry by e-mail, telephone or fax
If you contact us by email, telephone, or fax, your request, including all personal data arising from it (name, enquiry), will be stored and processed by us for the purpose of handling your enquiry. We will not pass on this data without your consent.

The data you send to us via contact requests will remain with us until you request its deletion, withdraw your consent for storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory legal provisions – particularly statutory retention periods – remain unaffected.